IQ(Europe) Policies

Environmental Policy

The companies within IQ-group acknowledge responsibility for care of the environment. 

IQ-group considers safety and environmental factors in all  operating decisions and explores feasible opportunities to  minimize any adverse impact from manufacturing  operations, waste disposal, product design and packaging.   

To ensure best practice at all times, IQ-group measures  EHS performance through regular assessments of  compliance with internal guidelines / procedures and  external regulations.   

Overall responsibility for the company’s Environmental  Policy lies with the Group Managing Director.

Quality Policy

IQ-group is dedicated to creating a Total Quality  environment within the organization where Continuous  Improvement, Communication and Innovation are all  encouraged and rewarded.   

It is IQ-group’s belief that ‘Quality’ is built into a product or  service and therefore must be considered at all stages in the  development cycle.  As a result ‘Quality’ becomes the  responsibility of every individual in the organization at all  times.  

In addition to meeting International Standards, the IQ-group  Quality Management System promotes:

IQ-group expects a personal commitment from all  employees to ‘Quality’ and will therefore ensure that  everyone is fully trained in and understands the benefits of  the above policy.

Ethical Policy

Customers

Conduct business in an honest professional manner and with uncompromising integrity.

Individually or collectively, understand the needs of our customers and exceed their expectations.

Employees

Respect values and welcome diversity in employees, making equal employment opportunity available to all.

Competitors

Deal ethically, avoid unfair and disparaging comments about competitors.

Communication

Talk, act and make ethical decisions to earn loyalty and trust of others.

Teamwork

Encourage co-operative efforts at every level and across all activities in our company. Learn and share ideas and knowledge continually.

Products

Exceed customer expectations with right first time and on time delivery of competitively priced, quality products.

Mission Statement

To be the leading supplier of motion sensors, security lighting and door entry products.

This will be achieved by understanding and meeting our customer requirements,  first time, every time and by being more innovative and professional than our competitors.

The result will be strong financial performance, enabling long term investment in our people, products and services.

Company Values

Be Responsive

Reply to requests from ‘customers’ promptly.

Be Credible

Do not promise more than we can deliver.

Be Competent

Know our business.

Be Reliable

Do the job right, first time and every time.

Communicate

Explain yourself in simple understandable terms. Practise effective communication skills at all times.

Improve

Continually review the way in which we do things and identify ways in which we can all improve.